Unremarkable City

About a month ago I wrote an entry  about a remarkable dentist. He installed a beautiful fountain in front of his office distinguishing it from the awful, cookie-cutter buildings of Union City, California. God, this whole town looks like a Staples. You...

WHERE Do You Put Your Message?

I have the opportunity to spend this week with clients in San Francisco. The drive, though tedious, is one of my great pleasures. I love to spend 7 hours trapped in the car with an audio book on my I-Pod. I stop at nearly all the rest stops and think. Yes, think....

Putting on the Gloves

It’s now 2007. We know how disease is spread. Unless you live in a cave you also know food servers are among the lowest paid workers in the labor force.   That said, do you really want a 17 year old kid putting your next burger together with his bare hands?...

Bad Sales Training

I spoke with my mortgage company yesterday.   As usual, they tried to sell me insurance. They are always trying to sell me insurance. Sometimes, the tactics they use border on unethical. Sometimes they cross the border.   This time, the GreenTree...

Nearly Perfect Yet Still Very Bad

I attempted to do business with a few websites lately that offer great services. Each however was badly flawed.   overnightprints.com   I needed some new business cards so I decided to give these guys a try. After 2 hours of getting the layout exactly...