by Chris Reich | Dec 5, 2007 | Business
It’s worth your time to think. Busy. That’s the theme during this time of year. We’re all busy. We’re too busy to think. It’s year-end and time to plan the year ahead. We make decisions and long range plans...
by Chris Reich | Dec 4, 2007 | Business
Providing great customer service isn’t about being nice. You may think being nice is the most important part of customer service but it is not. Being nice isn’t even among the most important steps to providing great customer service. In fact, you...
by Chris Reich | Dec 1, 2007 | Business
The customers are coming. Are you ready? If you operate a retail store, you have less than one month to make a big success of this holiday season. I’m sure you know how to run your store but I’d like to give you some tips to contribute to your...
by Chris Reich | Dec 1, 2007 | Business
100% Sneaky. Here’s a product I won’t buy again. I only bought it the first time because OceanSpray’s plan to deceive me worked. All the nonsense and boderline lies on this bottle may be legal but using deception to sell your...