by Chris Reich | Jun 14, 2009 | Business
I’d like you to think about what you consider the most difficult and stressful sale you could make.Please. Think about that. People who have never been in business will imagine that they know your answer. But if you are an ethical business person, the most...
by Chris Reich | Jun 13, 2009 | Business
Pick up any business book and it will tell you to set goals. It will tell you that if you have no goals, you will flounder and eventually fail.So, I guess we need to set goals. But what kind of goals?It’s good to have long-range goals. It’s even better if...
by Chris Reich | Jun 12, 2009 | Business
EntropyThis is a word you had better learn.Entropy is the conveyor belt your business is built on. It is moving backwards all the time. It never stops.So, if you are improving things at your business just a little—a little better service, a little product...
by Chris Reich | Jun 12, 2009 | Business
Wake up! I simply cannot understand why service is so lousy at most businesses! Don’t you understand that we are in a tough economy and the war will be won on the battlefield of customer service?Business has been slow. Businesses have cut back. But still, they...
by Chris Reich | Jun 10, 2009 | Business
Remember when…If you’re in, or as some would say ‘into’, business, you’ve probably looked at the statistics for Gross Domestic Product per capita in some almanac or world factoid book. With pride and amusement we would always see the...
