Where Is Your Pain?

I am deep into a study of game theory and finding many key applications to business. Here’s something you might not have ever considered yet is absolutely crucial to your business. If you make a promise and there is no pain to you, the promise is hollow and your...

A Dangerous Assumption

There is a dangerous assumption that most people make in business negotiations or transactions. This false assumption often leads to poor, sometimes disastrous, outcomes. What is it?Let’s start by defining “transaction”. As I use the word transaction...

A Reminder

I saw this post from a friend and really liked it so I’m passing it on….”Getting a quick “out of the blue” call this morning to be told some really kind things was such a nice gesture 🙂 It only takes a few minutes to reach out to others...

In Communication We trust

Communication in business builds trust. When communication goes, trust follows. When trust goes, all hell breaks loose. A business with a lot of internal strife will suffers from poor communication. No one trusts anyone. Hard to reverse. Tools won’t do it. It...

Is It All about Price? Maybe!

If you read in a business article that price is not the sole determinant of purchase, be very careful. I’ve made that statement myself but there a million traps in that thinking. The more similar product A is to Product B, the more price pressure will be on both...