How to Kill Morale

“I just don’t care.”If I had a dime for every time I’ve heard that this year, I’d be able to take the rest of this year off!Why are so many talented employees telling me they don’t care about their work?Because they can’t...

Recovery Is Coming Soon to a Business Near You

The trick these days is to just stay in business until the economy recovers. This requires a balance between prudent cost control while continuing with business development.The prospect who cannot buy now, will increase your market share when they growth. I see 2013...

Lesson from the Debates

What did we learn from the presidential debate?1. Failure to make clear why you are the better choice leads to failure. 2. Total word count doesn’t matter if you cannot clearly state what makes YOU the better choice.3. Failure to keep things simple will cost you...

Your Biggest Loss

What would happen if sales dropped by half suddenly?What if your best seller became obsolete by a new offering by someone else?This is the ‘secret’ to Apple’s success. You can use the same playbook if you’re willing to do the hard work.Apple...

Business Rule Number 1 Is…

Rant.Why, if I must join a membership program for my hotel, airline, car rental, super market, pharmacy and ALL the other nonsense loyalty programs, why must they have insanely weird usernames that cannot be changed to something we can remember?!...