On the Personal Side

Sometimes it is a good idea to let people know who you are as a person. Yes, in business, it is okay to let people in on things happening in your life. I believe telling people a little about big events in your private life tells them a lot about your character. No,...

Business Startup Advice—Build-out

There is one item in the plans for the new business that can completely blow out the budget. Getting this wrong has put many new businesses in the hole before the doors open.From the title you know I am referring to the build-out line of the startup costs.Not to...

Sort Of Half Way

We are just about half way through 2013. Memorial Day weekend represents a sort “half time” in the game. For many businesses, it gets tougher from now until late September. The holiday, graduations and vacations will slice into sales. Are you ready?If the...

Some Care, Some Do Not

We all mourn the death of customer service. From out-sourcing of support to outright failure to stand behind products, many companies simply thumb their nose at unhappy customers.We feel that the internet has given us a degree of protection. Some companies are now...

What Is Entropy?

Entropy is the thing that eventually kills an old business. Even giants fall to entropy. Hostess fell to entropy!So what is it?In physics, we say that in a closed system, entropy always increases. If you add some hot water to cold water, there will be a place where...