Press “1” to report a fire in your area
Press “2” to hear the status of your fire
Press “3” to hear about about other services we offer
 
Your call may be monitored because they’re really fun to listen to later.
 

The point?
 
If you’re not treating customer service like calls to 911, you’re wasting money.
 
Happy customers spread the word—the good word. Unhappy customers spread the word too—louder.
 
I’d like to work with you to improve your customer’s experience with your company. I guarantee positive results. Act before your competition does.
 
Chris Reich, Author of TeachU’s Business Talk Blog