Business Tips by Chris Reich

Tips from growing a business to dealing with disputes

Just a Quote

Today I'd like to offer just a quote. Something to think about. This is for those of us who try, fail, try again."It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit...

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There Are No Solutions

I'm sorry I haven't posted in a while. It's been a very busy month.Do you realize there are no solutions for problems that do not exist? Sounds obvious enough but we are ever trying to sell solutions that never gain a proper hearing. Could that be because we are...

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Need a VERY Cheap Laptop?

As some may know, I'm involved in astronomy. I especially enjoy doing solar astronomy. Seeing the sun up close with special equipment is amazing. And, sometimes I I do imaging which requires the use of a laptop.  But I don't want to take my "work" laptop outside....

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The Most Important Step a Business Must Take

We need to develop a new model, available in purple that runs on 22 volts, people want purple. We need a larger model, people want more power. We need a cheaper model, people aren't spending. We need lighter unit, people can hardly lift our current model. We need to...

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You Never Have to Work with Jerks

In business we must learn to trust our instincts. That means saying "no" to what might sound like a good sale or project.I fired a client today. This is something I rarely have to do but this guy was a total jerk from the first encounter. I knew that. I should have...

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How Far To Go in Your Customer’s Shoes?

When we work to help customers when they have problems, we build loyalty. You've heard before.But when we work to help customers with their problems, we also teach them that is what we do. We help with problems. While this can certainly build loyalty, it also can...

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R.I.P. Thinking— I’ll Miss You

What happened to thinking in this country and when did the loudest shouter become the winner of the debate? When did people become fearful of expressing an opinion unless solely in the company of total agreearators?  When did it become fashionable to just be...

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Time

Simple question.How much of your time today will be spent pleasing your boss while doing absolutely nothing that contributes to business?Bet it's a lot more than most bosses realize.If they did, if they really understood the hidden costs of just pleasing them, would...

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Management by Bullets

Businesses are enamored with "metrics".  Management wants to measure and graph everything possible. It's fun to look at colorful graphs and shoot at performance shortfalls at business meetings. Johnson, it looks like your sales aren't trending in the right...

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Business Problem…

I hear about bad things that happen at businesses all the time. Often those things are dismissed as "stuff happens" or "we all make mistakes". Often these big boo boos are attributed to Murphy's Law.Here is a tale with no apparent easy fix.There's a big construction...

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Want More from People?

Want people to care about their work? Do you wish they would put some effort into what they do instead of doing the minimum?Show appreciation. Wow, great job. I noticed that little extra you did on the Smith proposal, thank you. What about when your salesperson...

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Where’s Does Your Time Go?

Have you ever considered where your work time really goes? You'd be surprised to see how much time is spent doing totally unproductive "work". It seems that would be nearly impossible to calculate. Actually, it's easy.I use a chess clock like the one pictured here....

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Independence Day?

The U.S. used to be the "go to" nation for innovation. We pretty much invented the middle class. We could do anything in "our" day. Then greed overwhelmed the forces holding it in check. Yes, greed has always been with us. The early wealth of the nation was built with...

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