Business Tips by Chris Reich

From today's headlines:   "WASHINGTON - The terrorist network Al-Qaida will likely leverage its contacts and capabilities in Iraq to mount an attack on U.S. soil, according to a new National Intelligence Estimate on threats to the United States."   911...

People are funny. Okay, they're not.   I follow several stocks. I read the message boards. No matter how badly a particular stock has performed, there are always those claiming to have made 20%, 30%, 50% and over 100% returns by being very patient. I think...

I'm going to keep this short so the point is not lost.   The most important order your business will EVER process is the first order from a new customer. The first-time buyer pays attention to details that your regulars overlook.   A lot of damage is...

As I hope you know by now, my business is business. I make suggestions and implement improvements that contribute to the profitability of businesses that hire me. I do it in a fun way that builds morale and profit. That’s why I call myself a sort of business...

We deceive ourselves every day.   Does your time go to what FEELS important or what IS important?   Put another way, do you prioritize your schedule or schedule your priorities?   How do you determine what really is a priority? Weigh the consequences of...

Time is indeed relative. Speed is relative too.   I've noticed that people are busier and busier and yet things are moving slower than ever.   You can't get through a day without hearing something about the fast pace of life yet it seems to take forever to...

My head is still reeling. A CEO rejected my proposal to do some work with their customer service department. This company is known for woeful service and it's hurting sales. They are losing money and market share. The polite "turn down" email said that "while my...

Every hairdresser swears an oath when they complete their internship and are presented with their diploma wrapped scissors. The first tenet of that oath is "First, harm no doos."   A bad haircut or style is the epitome of bad service because it will stay with you...

In astronomy, it often takes months of practice to see detail in very faint objects. One new member of our astronomy club (Emily, Age 14) recently posted this story about learning to see distant galaxies with her telescope:  ”I heard a story once that the natives of...

Early Greek philosopher, Zeno, claimed that motion did not exist because motion was impossible.   His argument goes like this: Before you can reach any destination you must first go half way. Before you can go half way, you must first go half of that distance....

Another lesson from Shadow Divers   Here's the scenario: You're 230 feet under water looking for treasure, your air is running low and you hear the drumbeat---nitrogen buildup in your bloodstream. It's time to start decompression. You haven't found anything...

From today's news:   Krispy Kreme "In the quarter ended April 29, the doughnut maker said its net loss was $7.4 million, or 12 cents per share, compared with a net loss of $6 million, or 10 cents per share, in the year-earlier quarter."   I saw my first...

Many readers of this Blog skip the home page because they know where to find the new posts. If you didn't see it, here's a very useful tip for web browsing.   Tired eyes? If so, the type may look a little small. The displayed type size is system dependent. That...

This flies in the face of marketing 101. In fact, if everything you know about marketing you learned in school, you're dead.   Consider: The United States has arguably one of the cleanest and safest water supplies in the world. We are all familiar with the...

Remember and honor the veterans who work for you. Do something to recognize their service---recognize them. Memorialize those who made the ultimate sacrifice.