Ford, GM, Chrysler

Automakers:I understand it’s a very tough time to be in the car business. First it was high gas prices. You were building cars people wanted and conditions changed. You got caught by an unexpected, radical and rapid market shift. Understood.Then you got slammed...

How to Blow a Great Opportunity

The campaign started when Dr Pepper, which is part of Plano, Texas-based Dr Pepper Snapple Group, said it would give every American a free 20 oz. Dr Pepper if the rock band Guns N’Roses released its anticipated ”Chinese Democracy“ album by the end of...

Does the Captain Really Matter?

If your business is in trouble and you can only blame the economy, may I assert the captain of the ship matters most?Let’s consider the Titanic.A different captain may have refused to sail without adequate life boats.A different captain might have heeded the...

See If You Can Watch This and Keep Your Lunch Down

As a business improvement consultant, this makes me sick.Shame on Ford, GM & Chrysler management. Shame. Shame. Shame.Bail them out? Sure, on condition that the entire upper management of all three companies is canned with no further bonuses, golden parachutes,...

The Pilot and Co-Pilot Ate the Fish!

Remember the real Airport movie? The food was contaminated on the airliner and people became so sick they became unconscious and some died. Two different meals were served—fish and chicken as I recall. All those who ate the fish passed out. Naturally, the pilot...