Dealing with Difficult People and Situations

I have been trying to give advice that works on how to deal with difficult problems while reducing stress. Do it. It works.


  • Stop
  • Think
  • Observe
  • Plan

When it feels like things are getting worse and worse, Stop everything. Take a walk and do some thinking. Observe the situation at a distance. Think about what to change in your approach. Think about what tools would make the problem workable. Plan a new method of attack.

All around are people being consumed with work-related stress. STOP.

Chris Reich, TeachU