Dealing with Difficult People and Situations
I have been trying to give advice that works on how to deal with difficult problems while reducing stress. Do it. It works.
When it feels like things are getting worse and worse, Stop everything. Take a walk and do some thinking. Observe the situation at a distance. Think about what to change in your approach. Think about what tools would make the problem workable. Plan a new method of attack.
All around are people being consumed with work-related stress. STOP.
Chris Reich, TeachU