Plan for Recession Success

Is your business really okay?   You own your own business. The first (among the first) question someone asks you is, “how many people do you have working for you?” People ask me that all the time. Isn’t that sort of primitive? Like, “he...

Row Row Row Your Boat

Two heads are not better than one.   Teams are lousy problem solvers. Have you ever watched Donald Trump’s TV program where he gets groups of Harvard grads and sends them out to see which team can sell the most cupcakes? Then he fires somebody for...

We Have a Winner

Little to say?   No, that’s not why I haven’t posted anything this week. I wanted something positive to say.   It’s hard to find shining examples of good service but I found one this week. I saw an item that I thought would be excellent for...

Sorry, We’re Just Too Busy

It’s a benefit of reducing “head count”.   I called a vendor to be sure an order was shipping Tuesday as planned. The order was placed last week and scheduled to ship Tuesday. I was just checking to be sure it was going to actually happen. You...