by Chris Reich | Mar 8, 2015 | Could Be Better
American Icon: Alan Mulally and the Fight to Save Ford Motor Company First, I want to recommend that you read this book. It’s one of the best business books I’ve read in years. Now I want to encourage you to grow your business,...
by Chris Reich | Feb 25, 2015 | General Business
You might think that a 100% closing rate is perfect. 100% is probably impossible so something like 85% should be your goal. Right? No. It depends on what you sell. A grocery store should “close” every potential milk sale. A car sales person can expect to...
by Chris Reich | Feb 4, 2015 | General Business
In spite of institutional education’s desire to move away from grading, it works. Grading works with people who are motivated to achieve. Calling it only a letter grade is like calling marriage only a piece of paper. People who do things right know...
by Chris Reich | Jan 21, 2015 | General Business
Do you really want teamwork? Do you need teamwork? Then it’s absolutely imperative to remember the first rule of teamwork. If you want agreement on a solution to a problem, you must first reach agreement on the problem itself. When sales are...
by Chris Reich | Jan 15, 2015 | Fun at Work
It is very important that people have fun at work. Fun improves morale and brings with it a host of real benefits to the business from improved productivity to reduced turnover. But fun should not be a goal of any business. I write often about the...
