Uneducated People Believe Dumb Stuff

by | Nov 22, 2010 | Business

This past week stunned me. I was caught completely off guard by the public foolishness and ignorance over TSA’s attempts to keep air travel as safe as possible.My frustration started with a post by a Facebook “friend”. Note: Most of my friends...

If There is a Key to Business Success It Is…

by | Nov 19, 2010 | Business

What do you think?  What would the key to success be if there was a a single magic component?Teamwork? Leadership? Organization? Marketing? Product design?No.None of those mentioned above have much value without good communication.Improve communication and all of...

The Most Important Thing to Learn

by | Nov 18, 2010 | Business

I’m often asked what I consider the most important thing to learn as part of a solid business development program. That goes with, “is there a book I should read”?Yes.One of the biggest reasons we are seeing real income decline is because real...

The Most Important Step in Selling

by | Nov 18, 2010 | Business

The most important step in making a sale is almost always skipped or underplayed.What’s that?Gaining a complete understanding of what the customer wants and what she is willing to pay.True, the customer doesn’t always understand all the features of your...