Business Tips by Chris Reich
Tips from growing a business to dealing with disputesMateship
Mateship. I've just finished Peter Fiztsimmons, "Tobruk". Out numbered and under equipped, the Aussies held Tobruk for 8 months. At the time, it was considered nearly impossible for the Australian forces to hold Tobruk for two months against the far superior forces of...
Get Rich—-Quick!
Today's post is inspired by one of my "virtual" mentors, Seth Godin. He's put up a very eloquent post about making a quick buck---a lot of bucks actually. I'm posting his entire piece with his permission as stated in his Blog but I encourage you to visit his...
Do Little Improvements REALLY Yield BIG Results?
As I hope you know, my business theme is that small changes lead to big results. I am constantly frustrated by managers and CEOs who do not understand this very, very, very important concept. When businesses hire me, they often want the big change, the huge...
Better Matters
Change. You can't sit still.Retail store? How many people came in the door today? Change the window display, get more tomorrow. How many people "hit" your website yesterday? How long did they stay? Don't know? You should. You must improve those numbers EVERY...
Time to Change
The election is over and the results are in. There were two important themes for business at play in this election. One side wanted to fight. Fight. Fight. Fight. Because we never give up, fight on. The other side pushed for change. Change won. We've been fighting....
We Have Crossed the Bridge
Today, November 4, 2008, the country finally made it over the Edmund Pettus Bridge. Be proud America. Be proud.
Herpes is Forever. Recessions Are Not.
We are headed into the most important retail season of the year. In fact, this season is so important, many businesses stake their entire year on November-December sales.Well gang, we're in a recession. It's a deep one and it's a bad one. I told you it was coming a...
Where Are the REAL Conservatives?
I try hard to stay on the topic of business on this Blog. But today, the day before the most important election in the past 60 years, I will express some things that need saying. Purely political? No. Business has ethical and moral responsibility as well as its...
Clean Up Your Act—-For Free
Today I'm going to recommend an excellent, and free, product. CCleaner. You know how you're always getting those annoying pop-up ads for programs claiming to magically speed up your computer? Forget them ALL---except this one.My computer really slowed down about a...
Customer Service
Now and then it's important to review the definition of customer service. "Providing great customer service is solving the customer's question or issue with as little of the customer's involvement as possible." In the past two days I've wasted over 5 hours on the...
Make Your Point
I've studied several philosophies regarding PowerPoint presentations. There are extremists who teach a slide should have no more three words. (Really) Some say a slide should never, ever include data that could be given as a handout. There are entertainers who believe...
We’re Going to Win?
This is a picture of Baghdad taken 10-18-08. The sea of protesters wants the U.S. out of their country.McCain and Palin want us to spend more of our blood and treasure to "win" the war Bush said we already won---5 years ago. Look at the crowd. Did the surge work? Are...
The Problem with Ideology
I wasted a lot of time recently trying to dialog with a friend about the election. I thought he was a smart guy until we reached round three of the email exchange. Then it became very clear to me that my friend was an ideologue. Reason will not reach him. He...
Time Well Spent
Small business. In a given day, how much time do you spend talking or communicating with customers or prospective customers about them? Do you just check in and say "hi"? No sales pitch, no strings. Just a simple, "how are you?" will do. Send one thank you card per...
Elections
In August 2007, an Australian oil tanker split in two dumping 20,000 tons of crude oil. "Senator Collins" of the Australian Parliament explains what happened. As the emails flood in from well-meaning friends about Barack Obama's ties to terrorists or John McCain's...
Fear Vs. Benefits
There are two ways to sell: Through Fear or BenefitsTake a look at the election, the bailout, Iraq, global warming---just about everything big happening these days. Notice that fear is used as the primary means of persuasion. If we don't pass the $700 billion bailout,...
Greed and Your Safety
With Halloween on the way, I recommend avoiding Cadbury candy products. Furthermore, if the country of origin is specified on a food label, avoid all food products from China.This story hit the wires today:Cadbury says Chinese-made Chocolate Have Melamine"A Cadbury...
A Keying Error?
Consider this:Portland, Oregon"A patient treated for agonizing abdominal pain received this surprising news in the hospital's paperwork: "Based on your visit today, we know you are pregnant." Surprising indeed for 71-year-old John Grady Pippen.The staff at Curry...