Five Ways to Help Your Company Survive Now

Yes, it’s harder to do business now than it was. I do not think it will ever get easy again. We reached a tipping point this time which has yet to be recognized. Most managers are waiting for a recovery that might never come. I think it’s smarter to change...

Happy Anniversary

Happy 20th Anniversary to those in China who long for freedom and democracy.”China aggressively deterred dissent in the capital on Thursday’s 20th anniversary of the crackdown on democracy activists in Tiananmen Square. But tens of thousands turned out for...

Path to Success

Okay, first take a look at the napkin art. Then read the thinking below.Last week a guy called me about working for him on a “sure thing”. This new product is going to blast off. As soon as he starts producing these things, which is going to require...

Things Will Never Be the Same

The U.S. is pumping billions of dollars into a struggling economy to save sinking businesses that have failed to keep pace with world-wide changes.Do we need to ‘save’ GM or should we let the pieces go to the highest bidders? Those with the capital to buy...

Why is Service Generally Getting Worse?

I really don’t understand why service at nearly every business is getting worse. In an economic slow-down, market share is gained by providing great service. Oddly, the decline in service has nothing to do with cutting cost—or cutting costs should not...

Community

Building community around your product is the most important marketing step you can take. It used to be branding. Now it’s community. People have less brand loyalty than they have business loyalty if they feel that they are important—part of something. You...