Action!

Remember “the book”? In Search of Excellence. One important conclusion from that book is that excellence is not a static condition. I believe that is because entropy is constantly breaking down whatever excellent framework an excellent company is operating...

Guest Post from BizPhyZ: Careful What You Cut!

SMASH! We put the idea of cutting expenses to survive a downturn in the BiZPhyZ Business Collider and got some very interesting results. SMASH!Slow. That is the operative word in business. Slow.Businesses have cut back to reduce expenses. Cut cut cut. Cut to conserve....

Sign of a Big Problem

One of my central themes is “I know your business could be doing better.” How can I know that? There is a common symptom that indicates a lot of room for improvement at any business. Once I see this symptom, I know the business could be doing a lot better....

It Is Killing Us

When an economy contracts, consumers move toward either quality (durability) or cheap. The American consumer, spoiled by years of having more of everything has chosen cheap over quality. (Europeans choose quality) This is a very bad thing in the long run.Choosing...