Super Bowl Lesson

A lot of people are complaining about the “missed” holding call at the end of the Super Bowl. I am not sure that was a missed call. Maybe.It did not cost the 49ers a Super Bowl trophy. Falling 20 points behind cost them the game. Falling behind.Sure, we...

How Decisions Are Made

Are you closing as many sales as you should be? If not, better read on.Let’s assume your marketing is pulling in shoppers. Shoppers are people who claim to want more information before deciding whether or not to buy.We should set a benchmark before moving ahead....

Opportunity

Boeing’s new Dreamliner is experiencing serious issues. There have been smoldering battery compartments leading to emergency landings. This isn’t good on an airplane.I love Boeing. Boeing is one of the most important companies the U.S. has in its...

Action!

Remember “the book”? In Search of Excellence. One important conclusion from that book is that excellence is not a static condition. I believe that is because entropy is constantly breaking down whatever excellent framework an excellent company is operating...