In Communication We trust

by | Jun 19, 2012 | General Business

Communication in business builds trust. When communication goes, trust follows. When trust goes, all hell breaks loose. A business with a lot of internal strife will suffers from poor communication. No one trusts anyone. Hard to reverse. Tools won’t do it. It...

Is It All about Price? Maybe!

by | Jun 18, 2012 | General Business

If you read in a business article that price is not the sole determinant of purchase, be very careful. I’ve made that statement myself but there a million traps in that thinking. The more similar product A is to Product B, the more price pressure will be on both...

What to Decide? No, How to Decide!

by | Jun 3, 2012 | General Business

Not enough attention is given to one of the most important aspects of business planning. Too often planning sessions and business meetings are focused on what to decide. Rarely is attention given to how to decide.For example, if sales take a dip, the team will...

What Matters in Business?

by | May 27, 2012 | General Business

Some businesses grade their performance on year over year, “same store”, comparisons. That means if sales are up over the previous year, taking into account the same number of production units, the business is doing well. If there are more production...

GM in the 70’s

by | May 27, 2012 | General Business

I am taking a very interesting class from Michael Roberto. This came up recently and I thought it worth posting here. The take-away is to look closely at our thinking today to be as certain as possible that it is valid for, at least, tomorrow morning. Chris...