Business Self-Destruction

I just do not understand it. Nearly every business I visit seems to have a weird, self-destructive, gene at work. No to be overly blunt, but I see really stupid behavior at most businesses. When suggestions are gently placed on the table to correct these destructive...

How to Kill Morale

“I just don’t care.”If I had a dime for every time I’ve heard that this year, I’d be able to take the rest of this year off!Why are so many talented employees telling me they don’t care about their work?Because they can’t...

Business Rule Number 1 Is…

Rant.Why, if I must join a membership program for my hotel, airline, car rental, super market, pharmacy and ALL the other nonsense loyalty programs, why must they have insanely weird usernames that cannot be changed to something we can remember?!...

Tire Shops and Medical Offices

I had to deal with a tire blowout recently. It was an expensive tire but it was made in China. Don’t buy tires made in China.Okay, moving on. My tire failed on the freeway, in the dark, between towns and after all nearby (within 20 miles) tire shops had closed.I...

SOPA, PIPA and Your Brain

This issue seems blown out of proportion. I see numerous sites and friends citing Google or Wikipedia as their guide to the decision to oppose this legislation. Hey, if dear Google is against it, I should be too, right? In my younger days, when a big corporation...