Herpes is Forever. Recessions Are Not.

We are headed into the most important retail season of the year. In fact, this season is so important, many businesses stake their entire year on November-December sales.Well gang, we’re in a recession. It’s a deep one and it’s a bad one. I told you...

Where Are the REAL Conservatives?

I try hard to stay on the topic of business on this Blog. But today, the day before the most important election in the past 60 years, I will express some things that need saying.  Purely political? No. Business has ethical and moral responsibility as well as its...

Clean Up Your Act—-For Free

Today I’m going to recommend an excellent, and free, product. CCleaner. You know how you’re always getting those annoying pop-up ads for programs claiming to magically speed up your computer? Forget them ALL—except this one.My computer really slowed...

Customer Service

Now and then it’s important to review the definition of customer service. “Providing great customer service is solving the customer’s question or issue with as little of the customer’s involvement as possible.” In the past two days...

Make Your Point

I’ve studied several philosophies regarding PowerPoint presentations. There are extremists who teach a slide should have no more three words. (Really) Some say a slide should never, ever include data that could be given as a handout. There are entertainers who...