by Chris Reich | Nov 22, 2010 | Business
This past week stunned me. I was caught completely off guard by the public foolishness and ignorance over TSA’s attempts to keep air travel as safe as possible.My frustration started with a post by a Facebook “friend”. Note: Most of my friends...
by Chris Reich | Nov 19, 2010 | Business
At work, people tend to follow patterns they believe are desirable. They’ll act differently than they might in other settings if they believe that particular behavior is the norm at work.
by Chris Reich | Nov 19, 2010 | Business
What do you think? What would the key to success be if there was a a single magic component?Teamwork? Leadership? Organization? Marketing? Product design?No.None of those mentioned above have much value without good communication.Improve communication and all of...
by Chris Reich | Nov 18, 2010 | Business
I’m often asked what I consider the most important thing to learn as part of a solid business development program. That goes with, “is there a book I should read”?Yes.One of the biggest reasons we are seeing real income decline is because real...
by Chris Reich | Nov 18, 2010 | Business
The most important step in making a sale is almost always skipped or underplayed.What’s that?Gaining a complete understanding of what the customer wants and what she is willing to pay.True, the customer doesn’t always understand all the features of your...
