by Chris Reich | Jul 16, 2008 | Business
It’s about relationships.Business today is about relationships. People shop where they have a relationship. Relationships start with permission. The potential buyer grants permission to enter a dialogue. The business must tread lightly in the early stages of...
by Chris Reich | Jul 15, 2008 | Business
It is impossible to make accurate projections based on past results. This is especially true today when one considers the fragility of the economy. Energy costs will not not go back to 2005 levels. Expensive gas is here to stay. The housing situation is very bad....
by Chris Reich | Jul 11, 2008 | Business
Does she look happy to be serving you?Ok, metrics crowd. Let’s say you have 200 employees and a small chain of restaurants. You serve hundreds of customers per day. You decide to measure your customer’s satisfaction with your service.So, you put a little...
by Chris Reich | Jul 3, 2008 | Business
New York, July 3, 2008.The former chief executive of Refco Inc. was sentenced Thursday to 16 years in prison for a financial cover-up that brought down one of the world’s largest commodities brokerages.Phillip Bennett, 59, a British citizen living in Gladstone,...
by Chris Reich | May 1, 2008 | Business
The problem is not too many meetings.Most meetings are not productive relative to the time spent meeting. People believe they could be getting more done with the time consumed by meetings. This is generally true. But that’s because you don’t have enough...
