Could I Save You Some Time?

Computer “Training” is boring. I agree.   Computer “training” would be great if you could just pick up a couple of tips that would save you some time or make your day a little easier. It would be great if this could be done quickly. Who...

FREE Samples?

Free samples don’t always work. When I started my coffee business 20 years ago, a supplier from a 100 year old family business told me that giving away free coffee samples would not lead to sales. Nonsense! I gave away a lot of coffee before admitting to myself...

It’s the Cherry

Your extravagant hot fudge sundae has just been placed before you. What’s the first thing you look for? What’s the first thing you hear from those around you?   Can I have the cherry?! NO! Of course not! That’s THE most desirable part of the...

Just the Facts Ma’am

Last night at 8:00 p.m. I happened to stop by my office and noticed the flashing alert on the answering machine.   “This is XYZ Delivery. I have a box for you but cannot find your driveway. Call me.”   The driver failed to leave a callback...

What If…?

Here’s a little exercise to open creative and productive thinking…   What if the price of paper went up 10,000%? The $6 package that loads all the printers and copiers suddenly costs $600. What would you do differently?   Seem like a silly...